Product of Nexus
Skin Clinic Platform
/2026
DermaCare
A skin clinic platform from booking through recovery.
01 / The challenge
The challenge
Dermatology and aesthetic clinics often stitch together booking tools, paper charts, WhatsApp follow-ups, and a whiteboard queue. After peels, laser, or microneedling, recovery lives in chat threads: patients under-report complications until they escalate.
Booking, waiting, procedure history, and post-care in different places
Queue opacity once a patient checks in
Unstructured recovery follow-up after procedures
Staff jumping between schedule, queue, and messages
02 / The solution
The solution
Nexus built DermaCare as one clinical workflow with two surfaces: a patient portal for booking and recovery, and a staff dashboard for day-of operations, records, and flagged check-ins.
Patient booking, QR check-in, and live queue visibility
Treatment records with before-and-after photos
Protocol-driven recovery check-ins and alerts
Staff operations pulse for schedule, queue, and flagged recoveries
03 / The system
The system
The product treats dermatology as ongoing care, not a one-off appointment.
Availability and booking in clinic local time
Real-time walk-in queue for patients and staff
Procedure records linked to the visit
Per-service recovery protocols, milestones, and alert symptoms
04 / The outcome
The outcome
Front desk, clinicians, and patients share one journey: book, wait with visibility, document the procedure, and follow recovery without chasing photos in a message thread.
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